Request permanent deletion of your 5Trade account and personal data. Every request is verified before anything is removed.
Verify your registered email and 5Trade account ID.
Identity and open positions are checked, typically within 2 business days.
Account and profile data are permanently removed within 30 days.
An email confirms deletion and lists any data still on file.
Some records are removed as soon as your request is verified; others are retained where required by law.
| Data | Status | Details |
|---|---|---|
| Profile & KYC contact info | Deleted | Removed once your request is verified. |
| Watchlists & saved preferences | Deleted | Removed once your request is verified. |
| Trade & settlement records | Retained | Kept 5 years as required by financial recordkeeping regulations. |
| Deposit & withdrawal logs | Retained | Kept 5 years for fraud prevention and audits. |
